So I’m trying to get Citywest internet hooked up in Terrace.
My roommate called on on Thursday, because I work during the day. The Citywest employee told him that I would have to call back myself, but there shouldn’t be any problem calling after hours. The Citywest employee told him that they answer the phone 24 hours a day, 7 days a week.
So I called on Friday evening and was on hold for about 10 minutes, then got a voicemail recording. I left my details.
Nobody called me back, so I called again on Saturday. Again I sat on hold for a long time, then was dumped to voicemail again.
I called again this morning, again no answer, and dumped to voicemail.
So I tried sending an e-mail to their 24-hour, 7-day a week service.
Still no reply.