A friend told me about a site that talked about Citywest redirecting traffic and i found this.
Sorry for the link
"Citywest is a small, local cable Internet and TV provider in northern
British Columbia, servicing Kitimat, Terrace, and Prince Rupert among other
small cities and areas. Unfortunately, line quality tests reveal that
Citywest is, possibly, one of the poorest choices for Internet with up to
15% lost packets at their gateway during prime time hours. This makes
streaming video during prime time, for example, virtually impossible. Coincidentally, they sell cable TV.
Due to a conflict between Citywest and Telus, where it is rumoured that
Citywest did not wish to pay for additional fibre from Telus at certain
rates Citywest (or that Telus refused them) Citywest has been losing
anywhere between 5-7% and 15% of its packets at its Gateway (Navigata).
However, despite not having enough backbone to service its existing
customers, Citywest has continued to troll for new customers, loading its
pipe down even further. In any other business, shortchanging a customer
15% on every transaction would constitute fraud, but in Canada with respect
to Internet, it’s just an “oh well” situation rather than the board of
directors being charged and jailed.
Speed tests run on Citywest show 5Mbps download speed, which are extremely
misleading. In reality, that speed test is redirected to local, or
internal Citywest servers. Once you cross the Citywest gateway, service is
horrendous during prime time hours. Citywest has managed to paper over
this by prioritizing VOIP packets and losing lower priority packets, so
they don’t get VOIP throttling complaints from their users. Even Telus’
1.5Mbps outperforms Citywest’s 5Mbps in any real world transmission. Oh, and they throttle bittorrent traffic. Some might consider their selling of cable TV and coincidental breaking of prime time video streaming to be in violation of CRTC rules, but Citywest’s new president is, rumour has it, a former employee of the CRTC.
Genuinely one of the worst Internet providers there is, verging on criminal. "