If you’re having trouble with your digital cable not working after the power outage, try unplugging the power source where it plugs into the back of the digital box, wait 10 - 15 seconds, then plug your box back in. If it’s an HD box, it might take a while for it to redownload the programming, so leave it for about 1/2 an hour. Don’t turn it back on until the clock on the front shows the correct time. Check the guide. If still shows no data, then it needs more time.
I had unplugged my box last night to prevent it getting fried by a power surge, and it did take mine a while to redownload. I have a HD box, and it’s working fine now.
My gas furnace did not start-up this morning, so perhaps the gas is shut off. Thankfully I’ve got three electric(oil) heaters that I bought the last time the gas went out.
I’m not sure, but I would think that Micheal Curnes would have relinquished his position at emergency social services when he left for the hospital, so I guess it would be Rudy Kelly’s world now that he took on the job with the city, as I think the job description stayed the same.
What I don’t get, and never will is how the City and Citywest for that matter never use their websites for these things properly. A notice from the city once the power came back on would have gone a far way to inform the public with actual information and instructions on the situation, rather than leaving it all up the usual method of delivery of the Prince Rumour hotlines and coffee shops.
Also over at CityWest, if there is a problem with a service they provide there’s no shame in advising folks on their website, might even cut down on the number of angry phone calls that they might receive.
The city was worried about getting its “message” across when the old daily paper met its demise, yet they make lousy use of their own resources, go figure.
Good ideas, podunkian, about using alternative communications methods.
Here is the response from the city and Citywest: “We asked around town and there didn’t seem to be much interest in it.”
Of course, I kid, but it seems to me that the leadership if Citywest and the city share the same problem: they are living in the past. Heck everyone at Citywest and the city read HTMF. Someone has to print out the relevant posts for the higher-ups, though, because they don’t believe in the Internet.
Great post Podunkian! I checked their site also and no info regarding service but my bill is ready and waiting to be paid though (aaargh!) Priorities I guess! I am not the tekkie of this group so can someone tell me why, as I am connected to cable internet and have no problems, my cable TV service is gone? Strange, just dunno…
Well my understanding of the cable thing is this, if you have decided not to get the “digital” feed then you are using the analog delivered service which is fed from a separate location in the INdustrial park (the big sat dish farm on the road to the recycling centre), either they have no power yet to feed that location or they are having a technical issue.
The digital channels are apparently fed by a different stream of signals through fibre optics.
I myself am a happy little sat dish user, (and what a mighty sat dish I have considering what it went through on Sunday morning!!) once the power was back on we had football on the tube by 1:30 or so…
At any rate, give the CityWest help desk a call if for no other reason than to express your interest on when they plan on returning service (or as mentioned earlier perhaps a credit on your account?).
But as I mentioned in the post (and I have a more in-depth look at the issue coming up shortly on the Podunk blog) simply posting the information on their website with an anticipated time of resumption of service would certainly be helpful to the cause of information delivery from the communications company.
Yeah, I’m also happy with my Shaw dish. I use CityWest for my landline (used rarely), and my ADSL connection. I switched to Rogers last year; they’re my Cell phone provider.