Podunk Below the Masthead, March 27, 2009

The customer is watching (and reporting) at a local bank, Paramedics put negotiations on the critical list and the Civic Centre begs to differ with trade show organizers, a few of the Friday items of note in the Daily News…

INNOVATIVE PROJECT PROVIDES FEEDBACK TO LOCAL BANK-- Employees of the TD Canada Trust branch at the Rupert Square were given their report cards of sorts last week as the Business Administration Program in conjunction with the Customer Service Manager at the bank outlined the details of a “secret shopper” style evaluation of the branch services…

(from  the blog a town called podunk, click on the link below to see the entire article atowncalledpodunk.blogspot.com/2 … 9925249615 )-