Please help, my laptop can not access the internet.
there is another laptop and pc in the house that can access the network with no problem.
For some time the network connection bubble in bottom right corner says “status: acquiring network address” with signal strength is excellent. After that it disconnects.
When trying to ‘repair’ connection it repair window stops on “renewing your IP address”.
Cancelling that I tried ipconfig /release, received:
IP address for adapter Wireless Network Connection 2 has already been released
However connection status was still “acquiring network address”.
I then tried ipconfig /renew, after sometime of “status: acquiring network address” :
Windows IP Configuration
An error occurred while renewing interface Wireless Network Connection 2 : unable to contact your DHCP server. Request has times out.
While status is “acquiring network address” ipconfig /all says:
Windows IP Configuration
Host Name . . . . . . . . . . . . : your-0cdc4f5844
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ehernet adapter local area connection:
Media State . . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address . . . . . . . . . : 00-16-36-93-C1-B8
Ethernet adapter Wireless Network Connection 3:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical address. . . . . . . . . : 00-14-A5-FB-23-72
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255
Sorry, forgot to mention i am no longer living in Prince Rupert. I am currently living in Surrey and had this laptop shipped from home a few days ago.