Citywest is introducing caps

I guess there will be alot of WIFI stealing then ? BUy a nice powerful outdoor bullet and start stealing internet :smile:

I noticed they do say in the letter that it Gigabit, so that is 12.5 Gigabytes. or just over 12,000 megabytes. This is robbery.

so max useage on standard dsl would be 12,0000 megabytes x 75?
I am confused

[quote=“northernguy”]

so max useage on standard dsl would be 12,0000 megabytes x 75?
I am confused[/quote]

no it’d be 12,000 megabytes also known as 12 Gigabytes.

[quote=“MeepMeepZoom”]

[quote=“herbie_popnecker”]I’m going to the car dealer and tell them how much I will pay, how fast it better go and what gas mileage it better get.
Wish me luck.
If the laugh at me I’m going to start a Facebook group and they’ll be real sorry.[/quote]

But if you went to a massage parlour, paid for a back massage and got a finger stuffed up your woohoo and then they pointed out happy endings in small print…

Pretty much the same level of intelligence in both your analogy and mine, my friend.[/quote]

No, you understand the ‘system’ as poorly as my customers do.
YOU don’t decide what a company does or charges. The gov’t doesn’t decide. Neither do any of their playthings like the CRTC.

Caveat Emptor.
You PAY. If you don’t like what you got, you don’t buy it again.
Period.

You have freedom of choice. Switch to cable. Switch to satellite. Switch to wireless cell. Go back to dialup. Do without.

[quote=“herbie_popnecker”]

But if you went to a massage parlour, paid for a back massage and got a finger stuffed up your woohoo and then they pointed out happy endings in small print…

Pretty much the same level of intelligence in both your analogy and mine, my friend.

No, you understand the ‘system’ as poorly as my customers do.
YOU don’t decide what a company does or charges. The gov’t doesn’t decide. Neither do any of their playthings like the CRTC.

Caveat Emptor.
You PAY. If you don’t like what you got, you don’t buy it again.
Period.

You have freedom of choice. Switch to cable. Switch to satellite. Switch to wireless cell. Go back to dialup. Do without.[/quote]

Nobody that “took it sitting down” ever did anything worth noticing.

I’m sure what they meant is GigaBYTES not GigaBITS. Also I really don’t see what the whole fuss is about. I think everyone here is over reacting. I have Shaw High Speed, for those that don’t know thats 7.5MB down/512KB up with a 75GB cap and I pay $37 a month for it. I’m usually playing games, streaming music or watching netflix and I have yet to get a notice from Shaw informing me of going over my cap. So I think the cap is reasonable. For those that calculated the x amount of time it would take to reach your cap, seriously, if you sat in front of your computer and actually did that then you may need to get a life. Theres more to life than downloading.

I’ve been wondering about that too. Could it be a typo?

Has Rupert ever had a Flash Mob? Be pretty funny to see one outside CityWests Doors between 11:00 and 2:00 some day. That may be one thing Rob Brown didn’t consider when he asked around and didn’t see a need for texting.

Follow the money trail if you can. The city is broke…it needs more money…

How is the Cell division of CityWest doing?, The Cable Division? Other than their POTS (Plain Old Telephone System) the internet division is the only monopoly they have to raise prices wthout losing customers…Oh that’s right citizens of PR are not allowed to see this level of financial information for a company they own… Guess you’ll all have to just accept this is being done in your best interests!

[quote=“Will”]

I’m sure what they meant is GigaBYTES not GigaBITS. Also I really don’t see what the whole fuss is about. I think everyone here is over reacting. I have Shaw High Speed, for those that don’t know thats 7.5MB down/512KB up with a 75GB cap and I pay $37 a month for it. I’m usually playing games, streaming music or watching netflix and I have yet to get a notice from Shaw informing me of going over my cap. So I think the cap is reasonable. For those that calculated the x amount of time it would take to reach your cap, seriously, if you sat in front of your computer and actually did that then you may need to get a life. Theres more to life than downloading.[/quote]

Lets hope so, but even still, if that is the case. It is thier terminology.

either way…not happy with the letter. Unlimited access…shouldn’t come with a limit. reasonable or unreasonable. The letter recieved from citywest…should have been put in “average terms”. So “regular folk” understand what it is they are expecting us to acccept. Unlimited internet access … should be no limits…am I wrong?

You all want better service, you repeatedly state the city is broke, yet you complain wildly when they want to institute a perfectly reasonable policy of making the heaviest users pay more.

You are purchasing a commercial service, not losing a charter right.
Neither CityWest nor Bell is obligated to deliver NetFlix to you at their expense.

So much for downloading all that Porn! :smile:

its ok shittywest iam the one scamming you…i have not payed for your shitty internet here for about 10mths now… i steal my internet from someone around my area…i have 3 connections to choose from :smile: … so unless they all get passwords i got Freeeeeeeeee internet.

did you know that Shittywest does not even send (mail) out their bills and letters… they have a company (not sure what) in the lower mainland to send them out. they cant even mail their own bills… thats how pathetic they are.
This was stated to me directly from a shittywest employee when i went to complain about my bill… for the 4th time about some bogus charge… go figure:)

[quote=“herbie_popnecker”]You all want better service, you repeatedly state the city is broke, yet you complain wildly when they want to institute a perfectly reasonable policy of making the heaviest users pay more.

You are purchasing a commercial service, not losing a charter right.
Neither CityWest nor Bell is obligated to deliver NetFlix to you at their expense.[/quote]

If the heaviest users pay a fair price then its reasonable… 2.00 per gb is not reasonable. Also Prince rupert is in an interesting situation citywest is the only game in town and will always be the only game in town because teh city wants it taht way. The city has an artificial monopoly and is abusing it to unfairly charge their customers an unreasonable price for the service.

[quote=“Dill the thrill”]did you know that Shittywest does not even send (mail) out their bills and letters… they have a company (not sure what) in the lower mainland to send them out. they cant even mail their own bills… thats how pathetic they are.
This was stated to me directly from a shittywest employee when i went to complain about my bill… for the 4th time about some bogus charge… go figure:)[/quote]

Do you know how much work that mailing machine is and how much it cost’s, let alone fixing that beast. I used to fix that thing, wasn’t to hard to fix, but the staff never used the machine properly and never followed the instructions to keep it maintained either!

It’s about time they outsourced it!

The OWNERS of the company should decide? Guess who owns Citywest?

Unfortunately, this is a monopoly situation.

The fundamental problem is that there is no market feedback for Citywest (at least not with respect to POTS and Internet access). Nor is there any political feedback either.

If it were just a matter of poor service in “the real world” you would switch to another company. This is what’s happened to a majority of Citywest’s mobile customers. They can get cheaper, better, more reliable service from the competition. I’d hazard a guess and say that Citywest is no longer the provider of the majority of mobile service to Prince Rupert. That’s the market feedback.

That doesn’t exist with a monopoly, though. And it doesn’t exist with a government-owned company either. Double whammy with Citywest.

Not only can we not go to another internet provider, but we can’t even really have a say, politically. Have you seen who is on the board of Citywest? I doubt they know what a gigabit is all about. I doubt most people can even understand what that letter was all about. I really don’t think anybody on the board does, either.

So Citywest gets to do whatever it wants, because nobody’s going to get any political or market feedback.

At least the market has been able to speak with respect to mobile. It’s too bad that politically, nobody at Citywest will actually be held accountable for going from 100% market share in the cellular business to what I’d guess is a small minority share.

Because, you know, they asked around and nobody in town seems to want it…

I agree $2 per gig is not a fair price. $2 per gig is a penalty. The internet is an addictive product, so what kind of a business model encourages the non-use of the service. What kind of a business model has a cap on how much people can pay. It’s one thing to limit useage, but it’s another to restrict it. The cap is far too low, a fair cap for our Premium internet package is 250BG/mo thats why Telus and Shaw both have the same cap in a similar package. Data packages at Shaw are 20 to 50 cents per gig depending on how much you buy (10/50/250 GB).

It is clear by Citywest’s typical usage estimates, that they are completely out of touch with what their clients are using the internet for. Game demos are as big a file as they think we download. I don’t know if they realize that PC games are now marketed directly to the clients over the internet at 6-8 gigs per game through Steam. They have to know that HD Netflix movies are 3-4 gigs, the closing of the local video store had a direct effect on their pipe.

A perfectly reasonable solution is to retool their internet packages to reflect the 21st century, The caps should be 100/125/250 for Basic/Standard/Premium. Data Packages should then be offered to service the heavy users. This model still has the higher end users paying their share at a fair price.

If you don’t understand what the problem is, you don’t have one. If you don’t understand what the letter says, it doesn’t apply to you. You simply don’t use the internet enough or your connection isn’t fast enough to reach the caps. Citywest went and freaked out all of it’s clients, when most of them will be unaffected. Those that are effected have had their internet basicly restricted. It’s easy to say stop downloading and get a life - but if your job depends on the internet, then it’s paying for your life.

[quote=“STaSHoLa”]
I agree $2 per gig is not a fair price. $2 per gig is a penalty.[/quote]

The flip side, of course, is that if they are asking us to now accept a pay-as-you-go model of internet access, then I’m all for it. I only use e-mail and maybe HTMF and facebook at home. I don’t even use youtube all that much. I don’t even think I use 1 GB per month. Why am I paying $50 then, when that’s what somebody who uses 75 GB is paying?

If I use 10% of the electricity that you use, then I should pay 10% of what you pay. Why isn’t it the same with internet access?

Well, in the past, it’s been “unlimited for $x” – just like our water bills. But if they’re now going to charge more for extra use, then it’s only fair that the lightest users pay even less than they are paying now.

Or how about this? $50 for 75GB. If you only use 50GB this month, then you can roll over 25GB for next month, etc.

They asked around town, and nobody wanted it.

I say that in jest, but to an outsider like me, that seems to sums up how Citywest makes decisions.

How it works with Telus is that they warn you then they make you an offer you can’t refuse. Switch to a server DSL circuit or FOAD.
I just cancelled two 6 or 7 Meg server circuits they were about $180 mo each.
http://www.speedtest.net/result/1065860027.png
I don’t need them anymore.