Citywest Headhunting

The smaller a business is, the more expensive to operate if you are trying to provide the same services as the big boys. Telus, for example, has deep pockets and economy of scale at their disposal. Citytel has to be more creative with what they have if they are trying to match the service provided by the likes of Telus. I think they do an excellent job given the size of this community and the amount of resources they have. This takes us back to quality of staff. Telus can afford to have a nob working their customer service, Citytel can’t.

That you Gord Howie?