Punisher, you make it sound like you’re the reincarnation of Martin Luther King, and that your battle against the bad service you received at Sears is tantamount to fighting the injustices of the world. It’s not. It’s a small store in a small town that gave you bad service. Period.
Okay, so perhaps the guy there violated company policy by not giving you a refund. And maybe he was even a dick about it. So what? That doesn’t mean you have to turn it into a rallying cry for “fighting injustice”. Take your complaints to the proper department and have them handle it. If they don’t, shop elsewhere. There are plenty of other businesses out there who would be happy to serve you.
And in doing so, the guys running the Sears outlet in Rupert would finally clue in to the fact that they have to serve their customers properly if they want them to come back.
Now I can see how you might want people to know how you were treated badly, and eventually let word get back to whoever mistreated you so that they might treat you better in the future. And posting your complaints here is certainly a good way of doing so.
That said, using a nickname of “The Punisher”, quoting lines from the movie talking about keeping peace by preparing for war, and equating getting bad service from a store to the injustices of slavery, oppression of natives, and denying women the right to vote is not only being melodramatic, but more importantly takes focus off what you’re really trying to accomplish.
Why? Because it makes you sound like a crank. I’m sure you’re a perfectly rational, reasonable person in your daily life, but people on a forum like this don’t see that. All we know of you is what you write here. And, I hate to say this, but when I read what you wrote here I thought you sounded like a twelve-year-old kid who’d had his allowance taken away from him. And once that becomes the focus of people’s attention, your message gets ignored, and all your effort will have been in vain.
One thing I will give you credit for however is listing the specific things that you encountered while trying to get your problem solved. Once I read that part, I realized that you did have a legitimate gripe and that you definitely should have been treated better. Had you led off with that and stuck to the facts, people would have been more likely to sympathize. Remember the words of Sgt. Friday of Dragnet: Just the facts ma’am. Just the facts.
One more thing. While I normally loathe taking someone to task for their English skills, I have to say I had a very difficult time following the train of thought contained in your messages. Your punctuation, grammar, spelling, and sentence structure make your messages very difficult to read. (And this is coming from someone who spends most of his time trying to decypher broken English from people who are lucky to speak it for an hour and a half a week. ) After all, while you may be very clear on what it is you’re trying to say, the more care you take in conveying the message, the easier it’ll be to convince people.
So, in conclusion, while I certainly do sympathise with you and your plight, I think that if you want people to take you seriously, you should do four things:
1. Dial back the melodrama
2. Ditch the movie quotes
3. Focus on concrete facts, and
4. Take more care in how you present your message, and in effect, yourself.
And I really do hope you get this problem solved. Best of luck to you.