Anyone having any issues with thier internet connection over the last 24 hours? Since last night my connection has been seriously bad. I get weird pauses while sites load up, my DSL modem locks up, the DSL modem resets over and over… it’s just not working well at all. I did a tracert and came up with this:
Tracing route to www.google.com [66.102.7.99]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 12 ms 12 ms 11 ms 11conn113.rupert.net [209.145.98.113]
3 * * * Request timed out.
4 14 ms 14 ms 13 ms host4.adsl11.rupert.net [208.181.161.4]
5 14 ms 14 ms 13 ms Telus-gw-PR.rupert.net [209.53.130.14]
6 113 ms 118 ms 109 ms nwmrbc01dr12.bb.telus.com [204.174.216.42]
7 117 ms 100 ms 115 ms nwmrbc01gr01.bb.telus.com [204.174.217.5]
8 98 ms 89 ms 78 ms 154.11.10.74
9 * * * Request timed out.
10 68 ms 68 ms 69 ms 66.249.94.8
11 64 ms 68 ms 61 ms 66.249.94.226
12 62 ms 63 ms 61 ms 72.14.233.129
13 75 ms 65 ms 63 ms 66.102.7.99
Trace complete.[/quote]
I’m not sure what the timed out area’s represent since they are occuring both before it bounces out of Citytel and after it goes to Telus.
Why do you have your computer set to 192.168.0.1 ? that should be your gateway&dns not your main computer ip… Change it to 2 & ^
jases-powerbook58:/Users/jase root# traceroute www.google.ca
traceroute: Warning: www.google.ca has multiple addresses; using 72.14.253.99
traceroute to www.google.com (72.14.253.99), 64 hops max, 40 byte packets
1 24.68.68.1 (24.68.68.1) 22.045 ms 33.606 ms 42.658 ms
2 rd2cv-ge3-1-1.gv.shawcable.net (64.59.166.83) 13.634 ms 13.387 ms 74.490 ms
3 rc1wt-pos2-1.wa.shawcable.net (66.163.77.21) 20.321 ms 17.899 ms 21.944 ms
4 six.sea01.google.com (198.32.180.17) 21.549 ms 21.361 ms 51.812 ms
5 72.14.233.35 (72.14.233.35) 46.420 ms 31.447 ms 24.583 ms
6 72.14.233.25 (72.14.233.25) 29.402 ms 33.889 ms 72.14.233.31 (72.14.233.31) 27.469 ms
7 72.14.233.27 (72.14.233.27) 26.026 ms 72.14.233.14 (72.14.233.14) 29.778 ms 44.688 ms
8 72.14.253.99 (72.14.253.99) 27.818 ms 25.178 ms 72.14.233.14 (72.14.233.14) 25.156 ms
jases-powerbook58:/Users/jase root#
And a Rickards Red says they didn’t wait five minutes and try again, they either immediately fucked with their settings then called you, or they immediately grabbed the phone and called because the e-mail from their sister or the porn search is extremely important and costing them money.
I just told our receptionist to change her spiel from try again in five minutes and call back if the problem is still there to ‘count to sixty five times and call back’.
My connection is terrible tonight. I’m on the “Premium” package and right now the speeds and ping times are literally almost identical to the early 1 meg DSL service CityTel was offering back in the Nortel modem days.
yep the speed has been erratic too often hopefully when the fibre is finally up and running full ADSL will be closer to my 4.5 megs down then it has been lately and the pings to game servers in the US is very crappy spikes from 98 ping to as high as 200 in just one game server for most nights
Well they better get thier shit together before some other company like Telus or Rogers decides to offer similar services. I’m a pretty loyal customer but even I have limits on just how long I’ll go throwing money at a problem that never resolves itself.
Thankfully part of my problem seems to have been resolved by getting a new DSL modem.
How is the backbone served now in Rupert? If there’s no fiber to outside, they must be bundling all those surplus monkeywave links to support it.
Is there no fiber hung between Terrace and Rupert?
